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  • How do I track my package?
    You will receive an email confirmation with your tracking number. Please keep this email for future reference.
  • What are my shipping costs and shipping times?
    The standard shipping fee is $8. If you need expedited shipping this will be funded by the customer. All items are shipped out in 1 to 2 business days, due to customizable items. If you have a special request we will notify you of the shipping time.
  • What is the return policy?
    Store credit is given for all returns. All items MUST be returned to receive a store credit within 30 days. Exchanges are not granted at this time. Shipping costs are not refundable, product costs are refundable. Please notify us immediately for a store credit and return. Return all packages to JuSco’s Joy & More LLC P.O. BOX 583 Richton Park IL, 60471.
  • What is the free gift?
    You will receive a free gift hand-picked by Julian. The gift is Julian’s favorite item of the month.
  • What is a sensory bin?
    Sensory bins are calming items or toys used to stimulate sensory-seeking individuals. Sensory-seeking deals with the body's senses; taste, touch, smell, sound, and sight. Sensory bins are used for multiple reasons. They are used for individuals on the Autism spectrum, Sensory Processing Disorders, anxiety, and those that need fidget devices, just to name a few. Sensory bins will help release stress. Children or adults use sensory bins. There are NO age limits. The sensory bins are made by myself and Julian personally with love.
  • What comes in my sensory bin?
    You will receive 1 personalized plastic bin, (your choice of sensory character stickers; i.e. dinosaurs, flowers, or, cupcakes etc, decorated and customized on the outside of the bin) with 30 single sensory toys in your bin, a free gift, and a personalized thank you note signed by Julian.
  • Are the sensory bins pre-made?
    Yes, the sensory bins are premade, there are 3 options to choose from; gender or specialized sensory bin. If you want a more customizable bin please email us atjuscosjoyandmore@gmail.comwe will respond to your email within 24 hours.
  • Do you sell customizable sensory bins? I need a specialized/customizable sensory bin for my son/daughter’s birthday. graduation, or special achievement. Is this something you can do?
    Yes, please email and we will respond to your email within 24 hours. All items are contingent based on vendor supply and the time frame of your event. We recommend orders for specialized/customized sensory bins be placed 1 week in advance of your event to allow processing time for your order.

Please contact us for any further questions.

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